1. What This Policy Applies To

This Privacy Policy applies to all personal information collected by TsingMei Art Studio when you:

• Visit our website or use our online tools.
• Enroll in our courses or workshops.
• Contact us via email, phone, or social media.
• Participate in our events, competitions, or promotions.

We comply with the Privacy Act 2020 and other relevant New Zealand privacy laws to ensure your information is handled responsibly.

2. How We Collect Your Information

We collect personal information in the following ways:

• Directly from you: When you register for courses, contact us, or participate in our activities, we may collect your name, email address, phone number, and other relevant details.
• Automatically: When you visit our website, we may collect technical information such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
• From third parties: In some cases, we may receive information from trusted partners or service providers who assist us in delivering our services.

3.Types of Information We Collect

The personal information we collect may include:

• Contact details: Name, email address, phone number, and mailing address.
• Course enrollment information: Details about the courses you enroll in, payment information, and academic progress.
• Technical information: IP address, device information, and browsing history.
• Other information: Any additional details you provide when interacting with us, such as feedback or survey responses.

4. How We Use Your Information

We use your personal information for the following purposes:

• To process your course enrollments and manage your participation in our programs.
• To communicate with you about your account, upcoming events, or promotional offers.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

5. Data Protection and Security

We take the security of your personal information seriously. We implement robust measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:

• Encryption of sensitive data.
• Regular security assessments and updates.
• Restricted access to personal information.

6. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers: We may share information with trusted partners who assist us in delivering our services (e.g., payment processors or IT support).
• Legal requirements: We may disclose information if required by law or to protect our legal rights.
• With your consent: We may share information with third parties if you explicitly agree.

7.Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us recognize your preferences and improve our website’s functionality. You can manage your cookie preferences through your browser settings.

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at info@tsingmei.com.